Why do they have the DMV thermostat set to high broil? Seriously, we're all going to be grumpy and look awful enough in those photos.
I don't know if the poor people working there had it jammed up so high because they're forced wear thin, nylon-looking outfits or because the system was just plain broken (no analogies to the gov - I mean that, really) Anyhow, I am supposedly sharp enough to drive for another 8 years. Maybe by then it will be fixed? If you are going in, I would recommend avoiding the E Market St. branch. Good Luck!